If your iron has malfunctioned within 30 days of purchase, please contact us. The $20.00 USD service fee is waived.
SETA cannot guarantee the quality of products sold by non-authorized retailers. Purchasing SETA products from online sites not legitimately representing SETA products forfeits this warranty. This includes non-authorized retailers on Amazon.
The warranty program does not cover shipping out of the Mainland U.S. For redemptions from Canada, Hawaii or Mexico, please send $29.00 USD service fee. For any other internationals shipments, please send $34.99 USD.
SETA is aware of non-authorized parties selling potentially counterfeit SETA products on Amazon. This communication is to serve notice to our valued customers, retailers and distributors that SETA is aware of this issue and actively working to resolve the issues. Please note that SETA will NOT honor the warranty for any products sold on Amazon by non-authorized retailers.